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"Quality hotel services and their impact on customer loyalty A field study in some of the hotels in the city of Oran, Algeria" (2022) مجلة المنصور, 23(1), ص 11–26. موجود في: https://journal.muc.edu.iq/journal/article/view/163 (تاريخ الوصول: 22 ديسمبر 2025).