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"Quality hotel services and their impact on customer loyalty A field study in some of the hotels in the city of Oran, Algeria", مجلة المنصور, م 23, عدد 1, ص 11–26, أكتوبر 2022, تاريخ الوصول: 22 ديسمبر، 2025. [مباشر على الإنترنت]. موجود في: https://journal.muc.edu.iq/journal/article/view/163